We follow the RIVM (part of the Dutch government) guidelines here. If your trip cannot proceed because of a Corona measure, you can always reschedule or cancel the trip free of charge.
Yes, you can. The advantage of a family is that they can go on holiday together, without keeping their distance. After all, you're always close by.
This depends on the Corona measures in force at the time. At the moment the Dutch government is working on a kind of roadmap for the possibilities for the coming season. What is possible in which situation? As soon as that is known, you will read more about it here, of course.
The skipper expects you to follow the set rules and will do all he can himself. At embarkation you will receive all the information you need.
Well, normally we say yes. However, catering means a cook on board, and therefore an extra person. It depends entirely on the Corona measures in force at the time if that is possible. In any case, it is always possible to bring your own groceries or have them delivered on board.
This depends on the Corona measures in force at the time.Also with respect to the crew you keep a distance of one and a half meters.
This depends on the Corona measures in force at the time. In some places it is mandatory to wear a face mask. This applies to indoor spaces that are accessible to the public, such as: stores, museums, town halls, railway stations, airports, zoos, amusement parks, parking lots, gas stations etcetera
At the moment it is not required to wear face masks on board. Of course, you are free to wear a face mask at any time and in any situation in which you need or like to wear one. Please bring your own face masks, as these are not available on board.
The ships follow the guidelines of the RIVM (part of the Dutch government). These are also closely followed by the interest group for charter shipping: the BBZ. Before sailing you will receive extra information if applicable.
Do you or anyone in your company suffer from the symptoms that are common in Corona, such as a cold (such as nasal colds, runny nose, sneezing, sore throat); coughing; shortness of breath; fever; sudden loss of smell and/or taste (without nasal congestion)? Stay at home and get tested. Contact us to discuss your reservation.
You certainly hope not, but it can happen that somebody gets sick. Maybe even Corona. In that case we follow the guidelines of the RIVM and consult with a doctor. There are plenty of options to quarantine your family member. We'll check on the spot and discuss what wisdom is.
This has not happened yet and would be very unfortunate. Fortunately, all our ships are affiliated to an emergency fund, which pays out in the event of bankruptcy, for example. That way, as a customer, you are always sure of compensation. Of course, you can also make the trip on another ship. That's the best solution for everyone.